Thank you for shopping at Digitalzer.

We appreciate your purchase and strive to provide you with high-quality digital products. However, due to the nature of digital downloads, we do not offer refunds or exchanges on any of our digital products.

Eligibility for Refunds

In certain cases, we may consider a refund if:

• You have purchased the same product more than once by mistake.
• You did not receive the product you purchased due to a technical issue.
• The product you downloaded is defective or not as described.

To be eligible for a refund:

• You must contact us within 7 days of your purchase.
• Provide a detailed explanation of the issue along with proof of purchase.

Non-Refundable Items

• Products that have been downloaded or accessed are non-refundable.
• Any product issues caused by your software or hardware incompatibility.
• Failure to read the product description or requirements before purchasing.

Requesting a Refund

To request a refund, please follow these steps:

1. Contact our customer support at admin@digitalzer.com with your order number and the reason for the refund request.
2. Our team will review your request and respond within 2-3 business days.
3. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

Exceptions

We are committed to customer satisfaction and may, at our discretion, offer refunds for extenuating circumstances not covered in this policy. However, such refunds are rare and considered on a case-by-case basis.

Contact Us

If you have any questions about our Refund Policy, please contact us at admin@digitalzer.com .